@caitp88: @British_Airways makes it impossible to spend their points; grates in the long-run. Also, terrible tech/website. Par for airlines?
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@slightlylate Hi Alex, we're sorry you had a long wait. Is there anything we can help you with? ^Natalie -
@British_Airways: fixed now. Your folks are helpful when you can finally get to them, but it takes a long time. - 1 more reply
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@slightlylate I haven't waited more than a minute on a call with BA this year, but my card is a bit shinier ;)Thanks. Twitter will use this to make your timeline better. UndoUndo
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@slightlylate That's still about 30 minutes less than every other airline…Thanks. Twitter will use this to make your timeline better. UndoUndo
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