(2/2) that he would be 2 hours late to pick up his 10 day reservation, and @Hertz wanted to charge him $1500 more.
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Replying to @slightlylate
@hillbrad : also, this is the point where I turn it over to@jewree to explain the rental car business model1 reply 0 retweets 0 likes -
Replying to @slightlylate
@slightlylate@jewree I guess treating loyal customers reasonably instead of seizing any opportunity to gouge doesn't figure into it...1 reply 0 retweets 0 likes
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