Also, it's the absolute height of converged public service tech delivery and public service tech media coverage fuckups that the answer in the Politico story is apparently "build a mobile app" didn't cause the reporters to laugh FL managers out of the room.



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Good news, Floridians! Your $77M website might be designed to keep folks from getting benefits they're owed, but it's infuriatingly designed and depressingly implemented old-skool-style, which will be easier to fix than a "modern frontend" version: https://www.webpagetest.org/result/200403_YY_f40e6b2005040b26c8b782ec7c23ca3e/ …pic.twitter.com/28jdrarf6v
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