Everyone should read @cydharrell's piece on Civic Tech and, in particular, the commentary on disdain towards building websites. It speaks poorly both to the understanding of users and the understanding of tech to look down on the web:https://medium.com/@cydharrell/civic-tech-as-a-tween-4cd780b971bb …
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Hot tip: if your idea involves helping for-profit firms entrench their monopolies on proprietary service distribution channels which are not optimized for occasional use, you might be trying to cut your civic problem with the dull end of the knife.
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...and if your version of "fine, we'll do it on the web then" starts with hundreds of KB of JS and not user research, please, for the love of everything good, stop.
5:07 PM - 6 Feb 2020
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