Some good investigative journalism should be done at how badly Google messed up their messaging strategy - Google Talk, Hangouts, etc. Some good journalism, analysis and interviews on how that repeatedly happened. You know, actual tech journalism beyond reprinting PR pieces.
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Replying to @bradneuberg
Would it be interesting, tho? Start with the prompt, “How would a decentralized collective of engineering-centric, idealistic technologists, heavily incentivized to focus on launches vs. longer-term metrics, approach the messaging space?” Yup.
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Replying to @bgalbs
It would be interesting, especially as google seems to not have learned from the same dysfunctional process that had the same bad results for at least a decade. Google literally snatched defeat from the jaws of defeat multiple times with messaging. Who made the same bad calls?
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OKRs & Perf cause otherwise thoughtful people to approach platforms as products and compete with their peers for press and launches.
1 reply 1 retweet 5 likes
They also create institutional amnesia. If you're only ever incentivised on a single-year timespan, hopping teams helps you locally.
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