Hi Alex. We want to help and must apologise for your understandable frustration. Send us your booking reference via DM along with as much info as possible so we can take a closer look. We'll also need you to confirm your full name and contact details. Oliverhttps://twitter.com/messages/compose?recipient_id=18332190 …
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We're rebooked, nothing else to be done about it now. Mostly frustrated for the folks who weren't as lucky as us (don't have status, etc.) and felt stranded in C gates for 6+ hours with little info and poor communication. Terribly handled.
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It's really hard to brexit.
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I'm stuck in Boston an extra night myself, airplane mechanical issue
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Good god how awful
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Sounds awful - make sure to check compensation due under EU law - upto £540 per passenger. http://flightrefunds.org.uk - takes 2 mins
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