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slightlylate's profile
Alex Russell
Alex Russell
Alex Russell
@slightlylate

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Alex Russell

@slightlylate

Chrome Project 🐡 & Web Standards TL; Blink API OWNER Named PWAs w/ @phae; probably making her ☕ DMs open. Tweets my own; press@google.com for official comms.

San Francisco, The Internet
infrequently.org
Joined December 2010

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    1. Jeffrey Jose‏ @jeffjose 16 May 2019
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      Replying to @jyasskin @cramforce and

      You're right, but the analytics some retail companies relies on is more than just pageviews. They'd like to know how many people clicked on a certain CTA, the performance of a certain widget etc. A simple pageview ping is too coarse a metric in those cases.

      2 replies 0 retweets 0 likes
    2. Terence Eden‏Verified account @edent 16 May 2019
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      Replying to @jeffjose @jyasskin and

      And this is an excellent example of why you should do full user research, rather than relying on comments on websites.

      1 reply 0 retweets 0 likes
    3. Malte Ubl‏Verified account @cramforce 16 May 2019
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      Replying to @edent @jeffjose and

      Do you have an example of a web standardization process where this was done well from your perspective?

      1 reply 0 retweets 0 likes
    4. Terence Eden‏Verified account @edent 16 May 2019
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      Replying to @cramforce

      It's easier to find examples where it was done poorly. Push notifications and vibrate stand out as particularly egregious examples. Users are pushing back against the way they've been implemented. Some good examples of research can be found onhttps://userresearch.blog.gov.uk/ 

      1 reply 0 retweets 0 likes
    5. Malte Ubl‏Verified account @cramforce 16 May 2019
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      Replying to @edent

      That is the thing. Compared to most standard processes Web Packaging was super plugged in. E.g. Yahoo Japan has both been consuming and producing SXG since November and filed lots of bugs to make it better.

      1 reply 0 retweets 0 likes
    6. Terence Eden‏Verified account @edent 16 May 2019
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      Replying to @cramforce

      OK, but what about end users? It's great that publishers and techies like us are involved. But what do users say when they encounter it? What problems and concerns do they have? We have to iterate design based on user needs and feedback.

      1 reply 0 retweets 0 likes
    7. Malte Ubl‏Verified account @cramforce 16 May 2019
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      Replying to @edent

      Totally agreed. Of course, in this case the goal is to make the change something that users can't perceive over a normal navigation except through it being faster.

      1 reply 0 retweets 1 like
    8. Jeffrey Yasskin‏ @jyasskin 16 May 2019
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      Replying to @cramforce @edent

      I've seen some techies imagining that users might be freaked out to learn that their bits were transferred via Google. The same techies do not seem worried about the bits being transferred via and modifiable by Fastly...

      1 reply 0 retweets 3 likes
    9. Terence Eden‏Verified account @edent 16 May 2019
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      Replying to @jyasskin @cramforce

      I quite agree. Luckily, before making such wide ranging and fundamental changes to the web, we'll have conducted extensive research with real users to understand their needs. Right?

      1 reply 0 retweets 0 likes
    10. Malte Ubl‏Verified account @cramforce 16 May 2019
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      Replying to @edent @jyasskin

      I think this case is strong for Portals and not strong for signed exchanges. For use case like SCG enabling HTTP over IPFS you'll have to ship and see what happens. One benefit of SXG is that it can be changed without breaking the web, & so real world usage can inform the spec

      1 reply 0 retweets 2 likes
      Alex Russell‏ @slightlylate 16 May 2019
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      Replying to @cramforce @edent @jyasskin

      It's also unclear what end-user research we'd do re: SXG. Either you get a broken URL and broken origin behavior, or you get the right URL and the right behavior. Both behaviors are extant and there's clear preference for the latter.

      1:26 PM - 16 May 2019
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      • Lucid00 Kinuko Yasuda / 安田絹子 Kenji Baheux Yoav Weiss
      2 replies 0 retweets 4 likes
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        2. Kenji Baheux‏ @KenjiBaheux 16 May 2019
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          Replying to @slightlylate @cramforce and

          Re: Portals, unclear what user research we'd do because it's fairly versatile (by design). We can A/B a few experiences with partners but not the feature itself. There could be a lazy minima as bad as the door-slam push-prompting that we all hate, i.e. something to design away.

          1 reply 0 retweets 0 likes
        3. Terence Eden‏Verified account @edent 16 May 2019
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          Replying to @KenjiBaheux @slightlylate and

          I'm begging you - walk down the corridor of Google, find some *professional* user researchers, & ask them how they'd test this. Get (non-Google) developers to test on, publishers, end users. But please please please test & publish. I'm going to bow out of this conversation now.

          2 replies 0 retweets 0 likes
        4. 4 more replies
        1. Jeffrey Yasskin‏ @jyasskin 16 May 2019
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          Replying to @slightlylate @cramforce @edent

          Indeed, I think end users are the wrong group to ask about infrastructure changes like this. I'm curious about the other invisible changes that @edent has in mind when asking for end-user studies though.

          0 replies 0 retweets 1 like
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