Do we know if the contracted site was deployed?
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Replying to @slightlylate
It appears from the lawsuit that the Accenture codebase was never "deployed" if we're defining that as being available to real end-users. In fact, it looks like the new system, rewritten by a new vendor, is still not yet live.pic.twitter.com/XImTZYMdwk
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Replying to @allafarce
While I very much think it's possible for frontend code to create security ("frontend" construed broadly) and performance issues (even narrowly), would also caution against taking the analysis of an org that hired Accenture to build a "website" in the Year of Our Lord 2016.
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Replying to @slightlylate @allafarce
*Perhaps* Hertz had internal experts who were just so busy making internal tools that they couldn't build out a public site revamp; also that $32MM was cheap compared to their rate. *Perhaps* they were consulted only when the failure turned into "real money". *Perhaps*
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Replying to @slightlylate @allafarce
*Perhaps* Hertz believed that $32MM was _quite enough, thank you_ and that the vendor proposal to purchase additional HW/SW was a bait-and-switch. *Perhaps* Hertz was also short of lawyers, so went with a "gentleman's agreement" regarding scope changes and supplemental charges.
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Replying to @slightlylate @allafarce
*Perhaps* Hertz is a competent global technology-acquisition and management organization which you should *totally* give your credit card to. *Perhaps*
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Replying to @slightlylate @allafarce
The hard part of this case for Hertz, ISTM, is the notion that any judge or jury would by sympathetic to any org that knowingly wrote a check to Accenture.
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Replying to @slightlylate @allafarce
...much less an org that had been knowingly writing checks to Accenture since... <checks "Factual Allegations" section> ...2004
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Replying to @slightlylate @allafarce
*Perhaps* Hertz continued their string of reasonable procurement decisions by hiring in a level-headed, iteration-oriented cleanup crew... *Sub-section #37*: "Accenture’s replacement discarded it entirely."
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Replying to @slightlylate @allafarce
This document is a lawyered-up recital of every rotten relationship between terrible wealthy people that surely deserve each other.
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On the upside, I'll be using this document the next time someone asserts the private sector is more efficient.
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Replying to @slightlylate @allafarce
Hey, be serious. They pulled the plug after less than 6 months delay.
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Replying to @slightlylate @allafarce
This is an example of bad outsourcing practice, it can be done very well and have real benefits. Just not in this case!
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