It's true. Digital services is burning us out. But, I believe that's in part due to a political climate that rewards a digital pork barrel of flashy apps, with no attention to scalable infrastructure. I'm hoping the Harris legislation is different 


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Replying to @Ling_Garcia @leahbannon
I don’t have much faith that it will be. Those doubling down on the current DS strategy have been playing the same note for years now. At this point we need more than a new note; we need a new song. Takenstock of what’s working & what isn’t & actually address what isn’t.
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USDS never received the sort of funding & support from the top that GDS did for the first few years, AFAICT. Do you reckon that's a big component of what worked (or not)? Or do you view both through the same "not working" lens?
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To the extent that funding impacted the work from my corner (which was 18F until last week), it’s always been more of a red herring than anything else. We need leaders inside these buildings pushing for and supporting change that don’t walk out the door every year & a half.
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Replying to @monstro @slightlylate and
Instead we have most of our leaders on the outside, cheerleading the work but rarely in it for any meaningful or extended period of time. The value of that has been seeing significant diminishing returns in recent years.
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That was also different at GDS AFAICT; leadership was embedded + had ministerial backup, policy support, and a go-to example of how it can work.
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Yeah, I struggle to draw any meaningful comparisons between the two besides “This shit is hard,” “Change takes longer than you want or expect it to,” and “Bureaucracies bite back.” None of which is specific to digital services.
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From the outside it seemed like the post-bite-back outcomes are anchored on how much change the vanguard is able to make. Moving the status quo has the singular benefit of having moved the status quo, I guess?
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Yeah, that and not really having a strategy for what to do when the back-biting starts. I don’t really know what the solution is here besides stronger leaders on the inside.
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It perhaps at least suggests a strategy for the folks doing the work: centralise effort on well-supported projects, even of you could *in theory* have more impact in a different policy domain.
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Replying to @slightlylate @monstro and
That is, work in orgs that will embed change deeply because (if only for the sustainability reasons up-thread), it's a higher percentage shot? IDK.
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Hahaha JINX
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