More and more I'm realizing how being an effective PM means not making decisions yourself, but changing an org's structure, practices and incentives to encourage everyone to be making the right decisions all the time.
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This is the power of having a clear mission and metrics at every level throughout an organization especially.
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If you don't have a clear mission and metrics, you just have a bunch of very well intentioned people "doing stuff" and becoming frustrated at each other for not understanding why "their stuff" is valuable. With perspective, this is IMHO one of the major issues Chrome is facing.
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Replying to @owencm
It got better...you should come back and see how much things improved ;-)
5:07 PM - 2 Oct 2018
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