So I said I'm going to start discussing how "modern" frontend practice impacts experiences using public sector sites. Lets get into it. You know who deserves the very best experience? Our Veterans. ...meanwhile at http://vets.gov ...: https://www.webpagetest.org/result/180912_6Q_5fd08e0ef64071de6f3cd266c36a3cac/ …
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Replying to @slightlylate
This is a shitty diatribe. The
@USDS unraveled decades of impossible UX by consolidating hundreds of sites and simplifying access to critical benefits like healthcare, housing assistance, and pension. http://vets.gov saves lives.https://www.usds.gov/report-to-congress/2016/vets-dot-gov/ …2 replies 0 retweets 13 likes -
The intent isn't to excoriate it, or detract from that, as Alex said up front and reiterated. It's to use public sector sites to analyze & communicate current web eng practices. If you have ideas how he can do that without inspiring your objection here, I'm sure he'd hear them.
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I have very real reservations about posting public-sector traces for these reasons. My better-half was early GDS, then CFA (pre-USDS, we hoped it'd start up in time for her to join; timed out). My intent is not to feed a false narrative about the quality of govt services.
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Replying to @slightlylate @holtbt
I deeply sympathize with your reservations. But I also think what you're trying to do is important. I also think it could be viewed as getting free consulting from you and as good for everyone. Have you considered an approach where you trade that as long as you can publicize?
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The idea of a responsible-disclosure system appeals to me becaues it would give me a place to log findings (a bug tracker?), invite private comment and collaboration (which I usually wind up doing via back-channels with Google partners) and then be able to show before/after.
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Replying to @slightlylate @morewry
I took exception with the commentary around your analysis and the virtue signaling. Whether or not you meant it, it came across implying that the USDS devs don't care about vets which is unfair. You made it seem like their site is a dumpster fire when in fact it's pretty good.
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I think you could learn something from your colleague
@paul_irish: he did an opensource audit of http://Reddit.com when the codebase was indeed a trash fire but he gave us actionable feedback that other learned from:https://archive.is/20150705021041/https://github.com/reddit/reddit-mobile/issues/247 …1 reply 0 retweets 2 likes
Actionable feedback filed here: https://github.com/department-of-veterans-affairs/vets-website/issues/8391#issuecomment-420680394 …
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