@TeamYouTube I'm having a problem with a premiere video thumbnail where on my channel the thumbnail will be a random frame from my video while when you click the video the thumbnail shows up. Can you fix this glitch?pic.twitter.com/uhg2Hk8Iot
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I'm using desktop and i relogged but the problem hasnt changed. I logged onto my phone and the problem is still there. I checked to see if it was a internet problem but it is not.
Thanks for the info. While clearing your browser's cache and cookies clears things up on desktop, updating or reinstalling the app often fixes most issues on your mobile device. Let us know how it goes.
Ok i found the problem being that when im signed out i see the thumbnail. When i sign in, i see the random frame. Its when i login and view the channel as myself the problem shows up. This is after i cleared cache and cleared cookies on both desktop and mobile.
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