You can't disagree with @sivers - "Customer service is the new #marketing."
@RaitisSevelis Credit where it's due: that thought is more from Seth Godin: http://sethgodin.typepad.com/
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@sivers thanks for clarification, the guys on the web stated that this was yours. I think being Godin for a moment isn't bad for anyone :) -
@RaitisSevelis Well, y'know, most of our thoughts came from somewhere. I'm sure Seth got it from somewhere too.
I just share what I learn.
End of conversation
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