.@TeamYouTube The unsubscribe functionality doesn't work on the web or on the app, and from what I can tell people have had trouble with it for years. Why can't I unsubscribe from channels?
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Replying to @singerde
That's definitely odd. We haven't seen any technical reports about this. What device are you using to unsubscribe from channels? Let us know.
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Replying to @TeamYouTube
I appreciate your help in investigating this! I just want control over my subscriptions.
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Replying to @singerde
Appreciate the info. If you are using a browser, try clearing your browser's cache and cookies. Here's how: https://goo.gl/dwzcyo . Also, if you are trying subscribing using the app, try deleting the app, restarting the device and reinstalling the app. Let us know if it helps.
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Replying to @TeamYouTube
Cleared all cache/cookies, no luck.pic.twitter.com/AybTosxdDL
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Replying to @singerde
From your screen record, we see that you are unsubscribed from the channel. As it shows, red button which says "subscribe". Let us know if you have any other questions.
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No, I refreshed the page. That's what happens when it goes white -- the video doesn't loop. When I refresh, it shows that I'm still subscribed.
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sr. experience designer