John Sonmez

Anyone know the best way to contact the @gmail team to get help for my grandmother-in-law who forgot her gmail password?

@jsonmez @gmail https://www.google.com/accounts/recovery/ … - it send SMS if it has phone number, use alt. e-mail, use security question, or maybe recovery form

@brodybits @gmail Yep, all those methods won't work. She cancelled her cell phone and has not alt email on there.

@jsonmez @brodybits @gmail call her old number and check if the new owner of the number can help with the security code