As an unfortunate side effect of this outage, users might see errors in some of their chats. This does *not* affect your chat's security, but you may have missed a message from that contact. The next Signal app updates will fix this automatically. Here's what you can do now...
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On Android if you see "Bad encrypted message," tap the menu in the top-right & tap "Reset secure session." On iOS tap the "Reset Session" button below "Received message was out of sync." The errors do not affect chat security & will be automatically fixed in the next app update.
It's in the "three-dots" menu that is usually in the top-right corner on most phones. If you have an older Android device with a physical or virtual menu button on the bottom, you can find it there. The update to fix this automatically should be available soon too.
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Related to this, my Android client used to show "Reset Secure Session", but now for some reason it has disappeared from that menu. I'm running 5.2.1 beta. I wonder if this is a bug or a feature.
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You are helping us beta test the version that can automatically recover from these errors. Thank you!
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Thank you! Working great now! Now, on to more important matters, please tell me more about the cats. 😺
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