We'd like to look into this. Mind sharing a screenshot for us to have a better understanding? Also, you can check our Help Center article for more info: https://yt.be/help/7nn5 . Thanks.
@TeamYouTube hey, youtube, can somebody help with one of my videos? I really want to promove it but its not allowing me to, the "promote" area is grey. This video is 100% free of copyright! And it has already more than one week from its release!
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Sure, take a look: I can't press "promover" and it's only this video!pic.twitter.com/U1waJminO5
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