The return journey.pic.twitter.com/JaWwlrwn8d
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And while no organization (or leader) *wants to* incentivize problem creation over problem prevention, they unwittingly end up doing it anyway.
This paradox is so important for us to understand, as a community and as a society, that I’m going to share another story.
What you’re about to see is a remarkable couple of paragraphs from Rolf Dobelli’s excellent book “The Art of The Good Life”* https://www.amazon.com/Art-Good-Life-Surprising-Shortcuts/dp/0316445096/ … * As an aside, this is one of my top 5 all-time favorite books.
With this contrast between how humans innately perceive problem solving vs. problem prevention, is it any surprise that this paradox permeates almost every complex organization?pic.twitter.com/MaU0rOmBGo
Let’s bring this back to product management (and leadership in general).
In the earlier stages of your career as a PM (or a leader), it makes sense for you to go in and solve whatever problem is facing the team.
And some PMs (and leaders), after multiple years of doing this, convince themselves that problem *solving* is their job. They come in to the office, look for the “problem of the day”, and then get to work.
However, if you want to be a true and unselfish leader of people, to do what’s right for your company, you need to be the captain who just avoids the iceberg, and not the one who hits it and then heroically attempts to rescue everyone.
Leaders looking to combat the preventable problem paradox within their organization should: 1. Create awareness of its existence 2. Change the mechanisms for rewards and recognition 3. Embrace pre-mortems
Want to learn more about these solutions? Share the excitement via your replies, quote Tweets, retweets, and faves, and I’ll post a follow up thread within the next few days. (warning: it’ll be equally long :) ) To be continued...
If you reached this far (
), check out my talk about PM leadership from 2018 (along with another long Tweetstorm):https://twitter.com/shreyas/status/1058908181630398464 …
Update. A Tweetstorm on pre-mortems is now available here:https://twitter.com/shreyas/status/1221257560033857536 …
Update.
“OMG, I sound terrible.”
That was the first thought that hit me during the first few minutes of this recording of my talk @SVPMA.
Luckily, my delivery improves (only a bit) as it progresses.
Check out the video here:https://www.youtube.com/watch?v=jLH9xaerIB0 …
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