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shen's profile
Shen Ye
Shen Ye
Shen Ye
@shen

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Shen Ye

@shen

VR Product Mgmt @ HTC | Working on @htcvive | Frequently caught mounting base stations with sticky tape | Opinions are my own.

London
vive.com
Joined April 2009

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    1. ceno666‏ @ceno666 5 Apr 2016

      @shen in europe only vive preorders with paypal are getting shipping, something is going wrong with CC orders and HTC denies it

      2 replies 0 retweets 4 likes
      Shen Ye‏ @shen 5 Apr 2016
      Replying to @ceno666

      @ceno666 There is nothing wrong with CC orders. I'm looking at our list of shipments right now, there's a big variety in payment methods

      2:44 PM - 5 Apr 2016
      24 replies 0 retweets 0 likes
      1. ceno666‏ @ceno666 5 Apr 2016
        Replying to @shen

        @shen thanks for checking! please take a look at this massive Europe shipping thread https://www.reddit.com/r/Vive/comments/4cpcgc/shipping_megathread_euukch … no one with CC got shipping

        0 replies 3 retweets 6 likes
        Thanks. Twitter will use this to make your timeline better. Undo
        1. New conversation
        2. Brian Douglas‏ @briandouglasx 5 Apr 2016
          Replying to @shen

          @shen @ceno666 it's getting ridiculous, clearly there's an issue. We would understand if it's admitted. Hard to swallow if covered up.

          1 reply 0 retweets 1 like
        3. ceno666‏ @ceno666 5 Apr 2016
          Replying to @briandouglasx

          @briandouglasx @shen i dont think @shen or @obriend17 try to cover up anything, it just seems they have the false internal information

          2 replies 0 retweets 0 likes
        4. Brian Douglas‏ @briandouglasx 5 Apr 2016
          Replying to @ceno666

          @ceno666 @shen @obriend17 therefore if it turns out to be true it's as good as a cover up.

          1 reply 0 retweets 0 likes
        5. Daniel O'Brien‏Verified account @obriend17 5 Apr 2016
          Replying to @briandouglasx

          @briandouglasx @ceno666 @shen guys. No one is covering up. Stay calm Orders are processing daily. Many CC orders were fullfilled today.

          9 replies 0 retweets 0 likes
        6. ceno666‏ @ceno666 5 Apr 2016
          Replying to @obriend17

          @obriend17 @briandouglasx @shen how can it be that my order (1st minute) and a lot others who paid with cc are not shipping? only europe!

          0 replies 0 retweets 0 likes
        7. End of conversation
        1. New conversation
        2. Restos || Yilos‏ @ErikYilos 5 Apr 2016
          Replying to @shen

          @shen @ceno666 We have no reports of EU CC shipping notifications, I'm one of the first to preorder with CC. What is going on?

          1 reply 1 retweet 2 likes
        3. ceno666‏ @ceno666 5 Apr 2016
          Replying to @ErikYilos

          @ErikYilos @shen i ordered myself during the first seconds and so are several others in the thread, only the paypal ppl got shipping so far

          0 replies 1 retweet 1 like
        4. End of conversation
        1. New conversation
        2. michael thompson‏ @michaeldtsa 5 Apr 2016
          Replying to @shen

          @shen @ceno666 sorry Shen, we've been crowdsourcing shipping info on reddit. We have no reports of UK CC shipping notifications.

          2 replies 3 retweets 3 likes
        3. ceno666‏ @ceno666 5 Apr 2016
          Replying to @michaeldtsa

          @michaeldtsa @shen correction no rep. of Europe CC shipping, Shen, there on reddit are a lot hardcore fans that ordered during first sec/min

          1 reply 1 retweet 1 like
        4. 1 more reply
        1. New conversation
        2. Anthony Waite‏ @antwaite 6 Apr 2016
          Replying to @shen

          @shen @ceno666 @obriend17 Just had HTC chat admit issue is with shipping partner. #wheresmyvive #viveshippingrefund #digitalriver

          1 reply 0 retweets 0 likes
        3. ceno666‏ @ceno666 6 Apr 2016
          Replying to @antwaite

          @antwaite @shen @obriend17 and now what?

          0 replies 1 retweet 1 like
        4. End of conversation
        1. New conversation
        2. Anthony Waite‏ @antwaite 6 Apr 2016
          Replying to @shen

          @shen @ceno666 There is obviously something very wrong with EU CC orders.

          1 reply 0 retweets 0 likes
        3. ceno666‏ @ceno666 6 Apr 2016
          Replying to @antwaite

          @antwaite @shen i cannot believe this, people on reddit are already trying to get in touch with digital river...this should be htc's job

          0 replies 0 retweets 1 like
        4. End of conversation
        1. New conversation
        2. Glenn Josch Horn‏ @Dragonis_Gardia 5 Apr 2016
          Replying to @shen

          @shen @ceno666 i think the problem is that only eu cc are not working. In reddit everyone except EU CC preorders get shipping mails.

          1 reply 0 retweets 0 likes
        3. ceno666‏ @ceno666 5 Apr 2016
          Replying to @Dragonis_Gardia

          @Dragonis_Gardia @shen we are telling them since days now

          0 replies 0 retweets 0 likes
        4. End of conversation
      2. michael thompson‏ @michaeldtsa 5 Apr 2016
        Replying to @shen

        @shen @ceno666 You can't sweep this under the rug, UK CC orders are not getting shipping notifications.

        0 replies 0 retweets 3 likes
        Thanks. Twitter will use this to make your timeline better. Undo
      3. 1Runeberg‏ @1runeberg 6 Apr 2016
        Replying to @shen

        @shen @ceno666 @obriend17 Statistically not possible that 400++ redittors' poll numbers skewed 99.99% towards PP orders.

        0 replies 0 retweets 1 like
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      4. Héctor Ramón‏ @hecrj 5 Apr 2016
        Replying to @shen

        @shen @ceno666 If this is true, then DHL is not sending tracking data for CC orders. Why? Could you look into that?

        0 replies 0 retweets 1 like
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