@TeamYouTube I need help with creating a custom URL for a channel. I previously had a custom URL but lost it when I had to change my account to a brand channel so I could add editors. Now the account is 30 days old I am unable to change the URL back to the one I had previously.
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Replying to @sheep1n
Thanks for reaching out. Mind sharing your channel URL for us to take a further look? Appreciate it.
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Replying to @TeamYouTube1 reply 0 retweets 0 likes
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Replying to @sheep1n
Thanks for sharing the details. We see that you're shared the desired URL but we'd need your channel URL to take a look into this. Keep us posted.
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Replying to @sheep1n
Thanks for all the info. We've passed this along to our Creator Support team and we'll have someone to reach out to you. Appreciate your patience.
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Replying to @sheep1n
Hi again, we checked and see that you are eligible for Custom URL. Please follow the steps mentioned in this Help Center article to claim one: https://goo.gl/BZzqWG
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Replying to @TeamYouTube
I know that I'm available for a custom URL but it won't let me use the one that I had previously when my account was a Personal Account and not a Branded one.pic.twitter.com/wRZUZhTQBj
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Replying to @sheep1n
We'd like to chat further about this. Are you able to follow us so that we can reach out over DM? Let us know once you have.
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