@TeamYouTube @YTCreators please tell me why my last 2 videos have under 400 views? Subscribers tell me my videos are NOT making it into their sub boxes https://youtu.be/-L-2MJGoKFw can you please fix this ASAP...
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Replying to @shannonestellee
Thanks for reaching out. Have you selected 'Notify subscribers' when uploading the video? Also, could you have your subs check their account and device level notification settings by following these steps: https://yt.be/help/AKer ? Let us know.
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Replying to @TeamYouTube
My notify subscribers box is "grayed" out and I cannot check or uncheck it. Can you fix this? screenshot is attachedpic.twitter.com/U1yJZYwwM6
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Replying to @shannonestellee
Thanks for confirming. We recommend getting in touch with our Creator Support team: https://yt.be/help/DRon . They'll dive into this further with you. Hope this gets resolved.
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Talked with the creator support team and the box is permanently frayed out one a video has been published... however subscribers are still NOT being notified when I upload. Even my Mom is not receiving notifications. Can you fix this?
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