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shannoneganz's profile
Shannon
Shannon
Shannon
@shannoneganz

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Shannon

@shannoneganz

I work at an international nonprofit & I like to travel internationally. 🌏

Joined November 2011

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    1. TeamYouTube‏Verified account @TeamYouTube Nov 1
      • Report Tweet
      Replying to @shannoneganz

      You should’ve received an email with more details about the reason for suspension. You can also check this Help Center article that covers account suspensions and what you can do to appeal: https://yt.be/help/WX8p . Hope this helps clarify.

      1 reply 0 retweets 0 likes
    2. Shannon‏ @shannoneganz Nov 1
      • Report Tweet
      Replying to @TeamYouTube

      I've already sent the appeal 1.5 weeks ago, and haven't received any emails or any other follow up besides this! I've never posted a video or a comment, I just watch videos & subscribe - so I have no idea why it's suspended. What else can I do?

      1 reply 0 retweets 0 likes
    3. TeamYouTube‏Verified account @TeamYouTube Nov 1
      • Report Tweet
      Replying to @shannoneganz

      Hmm, mind sharing your channel's URL? We'd like to take a closer look and see how we can help further. Keep us posted!

      0 replies 0 retweets 0 likes
    4. TeamYouTube‏Verified account @TeamYouTube Nov 1
      • Report Tweet
      Replying to @shannoneganz

      Unfortunately, we need the channel URL so we can point you in the right direction. Also, we recommend deleting your previous tweet that has your email address since that info is considered personal.

      1 reply 0 retweets 0 likes
    5. Shannon‏ @shannoneganz Nov 1
      • Report Tweet
      Replying to @TeamYouTube

      I got the URL: https://www.youtube.com/channel/UCi-tJINPDEyC9wbpypUCWHw …. I appreciate any help!

      1 reply 0 retweets 0 likes
    6. TeamYouTube‏Verified account @TeamYouTube Nov 1
      • Report Tweet
      Replying to @shannoneganz

      We're passing this along, we'll get back to you as soon as we get an update.

      1 reply 1 retweet 0 likes
    7. Shannon‏ @shannoneganz Nov 3
      • Report Tweet
      Replying to @TeamYouTube

      Hi YouTube - just checking in after 2 days that there's no update yet? Thank you!

      1 reply 0 retweets 0 likes
    8. TeamYouTube‏Verified account @TeamYouTube Nov 4
      • Report Tweet
      Replying to @shannoneganz

      Update – we heard back and confirmed that your channel was correctly suspended b/c of violating YouTube's Community Guidelines w/c prohibit spam, scams or commercially deceptive content. Accessing or creating any other YouTube accts are now prohibited, thanks for understanding.

      1 reply 0 retweets 0 likes
    9. Shannon‏ @shannoneganz Nov 5
      • Report Tweet
      Replying to @TeamYouTube

      Is it possible to send me the “spam, scam, or commercially deceptive content” from my channel? To my knowledge, my account has never posted a video or even a comment on another’s video. Is it also possible to correspond via email instead of tweets?

      1 reply 0 retweets 0 likes
      Shannon‏ @shannoneganz Nov 6
      • Report Tweet
      Replying to @shannoneganz @TeamYouTube

      I’d like to escalate this to get to the bottom of it! I have no idea what content this is referring to, and in all likelihood, it was probably hacked? Can I please have an email to contact? Thank you!

      2:20 PM - 6 Nov 2019
      1 reply 0 retweets 0 likes
        1. New conversation
        2. TeamYouTube‏Verified account @TeamYouTube Nov 6
          • Report Tweet
          Replying to @shannoneganz

          Just to confirm, are you still able to sign into YouTube? If yes, we suggest adding extra layers of security to your account with these tips: https://yt.be/help/XEbn 

          1 reply 0 retweets 0 likes
        3. Shannon‏ @shannoneganz Nov 6
          • Report Tweet
          Replying to @TeamYouTube

          I can't login to YouTube (account disabled) but can login to my Google account. I'll definitely take these steps!

          0 replies 0 retweets 0 likes
        4. End of conversation

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