@YTCreators Hi, I'm having difficulty with downloading my letter of completion from creators academy.
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Replying to @sergiunadasan
What device/browser are you using? Does this happen across devices? Also, you could try clearing your cache and cookies and see if that helps!
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Replying to @TeamYouTube
I am using Windows 10 laptop, Chrome up to date browser. When I click on "Get My Letter" the letter appears as a pop-up on screen but there is no download or save image as option.
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Replying to @sergiunadasan
Just to confirm, have you tried clearing your cache and cookies? Also, does this happen on a different browser?
1 reply 0 retweets 0 likes
Replying to @TeamYouTube
Yes the behaviour is the same on Edge but never mind, I was able to download it by printing it out as .pdf.
1:45 AM - 28 Apr 2018
from Romania
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