he/him 
my inbox is filled with `${company}'s response to COVID-19` emails and it's... bizarre. The only time I've seen this much inbound email about a single subject was GDPR.
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Yes! I don’t know why my banks need to send me something.
I’ve had my bank email saying that hand sanitizers will be available at all branches. Helpful for those vulnerable with limited banking services who need to go to a branch to cash a check or withdraw money.
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The one I got told customers to use the website/app rather than coming into a branch and tells people to enroll now in online access if they’ve not already. It goes on to say that people may be experiencing financial difficulty + to reach out and they’ll see how they can help.
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The pessimist in me who worked in DevRel under a marketing org previously is parsing this as a way to bump enrollment in their online access program which I can guarantee you is an OKR of the team that runs the email automation.
End of conversation
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