JavaScript boy and “lovely thoughtleader” 
he/him 
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Continuing on my Las Vegas saga. We left our Airbnb last night at midnight without even sleeping there after we found urine soaked sheets, cigarettes and Tobacco between a fold out bed, sticky floors, and grime and dust everywhere. Luckily we found a hotel.
Shout out to @Airbnb who offer ACTUAL PHONE CUSTOMER SUPPORT. They were quick, polite, and friendly. Within a couple of hours we had a full refund, and if it wasn’t so late, likely another Airbnb.
This was in the check in guidelines and should have been a huge red flag from the beginning.pic.twitter.com/71Y7ZYzlxr
We're so sorry about the trouble Sebastian, but glad we could assist! Don't hesitate to DM us if there is anything else you need.
Last week I was canceled on one week before my trip because they got fined and stopped doing airbnb. Then took 8 hours to refund me. I instant booked a place and that lady said in all caps I must book Fridays only. Then waited more hours for refund. All they gave me
Was a $50 coupon not even an account credit for totally ruining plans lol
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