JavaScript boy and “lovely thoughtleader” 
he/him 
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Apparently not? Last week I filed a support ticket and they never got back to me (7 days ago) so I'm trying the live chat right now and they are just telling me I'm out of luck.. now they are saying I can pay my own shipping and send it back and maybe they can repair it..
Issue a chargeback, they gave you a defective product and now are refusing to replace it
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