@laundrapp I've moved from Islington to Hackney and I have to say: you have serious quality control issues.
I want a refund for my voucher.
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It seems that you're storing my shirts in a dirty van. Many of my shirts cost over £100 so this isn't acceptable to me.pic.twitter.com/rwcxq66Wn9
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The delivery men called to reschedule to later in the night and then they are late anyway. The shirts aren't even in laundrapp bags anymore.
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Another situation which was super dubious was when somebody arrived at my door without a laundrapp bag to ask for my shirts.
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Am I meant to just hand my clothes to anybody who knocks on my door now? It feels unsafe.
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Your service in Islington was great. In Hackney I am paying tonnes of money to have my clothes thrown into a dirty van and delivered late.
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I have £150+ left on a voucher. Please refund me so I can go to somebody that cares...pic.twitter.com/PxC3iX4kM8
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