Rather than calling me up at 11:20 on a Sunday night once you realise you're over an hour away and haven't left why not reschedule early on?
@laundrapp You didn't deliver yesterday and the messaging was an infuriating lie. Ali was not stuck in traffic - he never left Barking.pic.twitter.com/TTXbDOfkbr
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You should be able to write some software to determine whether a driver is working or completely static.
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Also, you called to reschedule last night or perhaps that was Ali? But it's not updated in the app so really I've no idea what's going on...
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further help. Once again, apologies for the inconvenience caused. Thanks, Tom 2/2
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Thanks Tom. They have been helpful.
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Hi Seb. I'm very sorry to hear that. I've asked our Customer Care to look into this as a matter of urgency, and I'll update you as soon 1/2
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as I have more information on what happened. Thanks for your patience. Tom 2/2
Thanks. Twitter will use this to make your timeline better. UndoUndo
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Hi Seb. I trust my colleagues have tried to call you but couldn't reach you and emailed you. Please read it and let me know if you need 1/2
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