@bt_uk You only offer £10 of compensation for a week without broadband internet service.
Is that correct?
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Hi Seb, this is closing as the team dealing with your complaint has tried contacting you and hasn't been able to reach you or haven't heard back from you. This is the notification to get back in touch. Pop me a DM with your account details and I'll let them know ^Tasha
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Hi, I can confirm that for the week that we had no service BT only removed £10 from our bill and refused to offer any more than this. I can also confirm that we were repeatedly harassed by phone for the complaint to be closed even though we weren't happy with your service.
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