@bt_uk You only offer £10 of compensation for a week without broadband internet service.
Is that correct?
Now I receive an email saying you will close the complaint so apparently I have no choice on this matter.
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Not at all Seb, we can't close a complaint without your consent. Please send me your account number and address details on DM and I'll get this resolved for you ^Sarahhttps://twitter.com/messages/compose?recipient_id=118750085 …
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