@bt_uk You only offer £10 of compensation for a week without broadband internet service.
Is that correct?
I had no internet at all for this period of time. 2 days were on the weekend though. We spoke on the phone and the support person refused to give any more compensation offering only £10. I said to keep the complaint open because I wasn't happy...
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Now I receive an email saying you will close the complaint so apparently I have no choice on this matter.
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Not at all Seb, we can't close a complaint without your consent. Please send me your account number and address details on DM and I'll get this resolved for you ^Sarahhttps://twitter.com/messages/compose?recipient_id=118750085 …
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