@ihgrewardsclub Your support people refused to give me back the $300 of points I paid for last year. Terrible customer service!
My only request is for you to delete my account - I will never be staying at one of your hotels again.https://twitter.com/ihgservice/status/1183505693460062209?s=21 …
It seems I'm not the first person to run into this awful behaviour of expiring purchased points. What an idiotic way to run a loyalty scheme - they deserve to go bankrupt.https://twitter.com/whereisindia/status/1180128637804142592 …
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@ihgrewardsclub@IHGService What truly pisses me off is that there has been "account activity" over the last year but you just didn't count it. I did everything you told me to and you still stole $300 from me.pic.twitter.com/PzqzCSEhCR
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