Please DM me a customer services email address to follow up on this.
@ihgrewardsclub In August of last year I bought 300$ worth of points. I just checked my account and these are now all gone! Why?
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Sorry to hear this, Seb. I would like to take look into this further. Kindly send us DM with your IHG Rewards member number, and e-mail address. I'll wait for your response. - Virgilhttps://twitter.com/messages/compose?recipient_id=223619533 …
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Problem not sorted out. Expiry policy quoted but no refund of the $300 purchase of points you stole from me. Still waiting for an actual resolution. This isn't about getting clarity. Points purchased should be points kept. I want my purchase reimbursed.https://twitter.com/sebinsua/status/1183540453163044865?s=21 …
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