Life on #UniversalCredit: 'They gave me a 212-day sanction so I had no living costs for seven months' http://bit.ly/2OODXi2
Two years ago, Tony Rice was plunged into debt and anxiety after he was sanctioned for missing a Jobcentre appointment he knew nothing about.
All benefits systems will occasionally makes mistakes. If you tried to throw away or radically change what we have you could end up with something much worse. Fine to improve it, particularly how easily mistakes can be rectified but this can't be done via emotional messages.
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