Life on #UniversalCredit: 'They gave me a 212-day sanction so I had no living costs for seven months' http://bit.ly/2OODXi2
Two years ago, Tony Rice was plunged into debt and anxiety after he was sanctioned for missing a Jobcentre appointment he knew nothing about.
It was painful to hold ground and appeal but we are able to support each other in situations like this. I don't think any complex system to deal with benefits is likely to work well. I believe the important thing is a very streamlined system to appeal when mistakes are made.
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Complex benefits systems that must deal with thousands of people are going to occasionally mistreat people. And at this point they should have a clear and quick way of appealing bad decisions in 20 days rather than 212 days...!
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I think the idea behind Universal Credit is first class. But it lost it's way the minute they employed ppl to build it who thought it was acceptable for claimants to be left for 6 weeks without any money coming in when making a claim. One can only assume they were ppl without ...
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any concept of what it is like to live hand2mouth without any resources whatsoever to fall back on. Alternative is, they understood & didn't care. I know of someone who's been waiting 6 months for disability claim appeal to be dealt with. So not it's working but she's destitute!
End of conversation
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