Life on #UniversalCredit: 'They gave me a 212-day sanction so I had no living costs for seven months' http://bit.ly/2OODXi2
Two years ago, Tony Rice was plunged into debt and anxiety after he was sanctioned for missing a Jobcentre appointment he knew nothing about.
I've not had to deal with them personally but have dealt with HMRC who scared my wife who had forgotten to file a tax return when she finished working as a supply teacher with a letter asking for £1000+.
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It was painful to hold ground and appeal but we are able to support each other in situations like this. I don't think any complex system to deal with benefits is likely to work well. I believe the important thing is a very streamlined system to appeal when mistakes are made.
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Complex benefits systems that must deal with thousands of people are going to occasionally mistreat people. And at this point they should have a clear and quick way of appealing bad decisions in 20 days rather than 212 days...!
End of conversation
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