Sears CaresVerified account

Thank you for providing us with that information however, we deleted your tweet to keep your personal information safe.Can you please send us a DM confirming the name and address that is associated with the phone number your provided us with? Thank you.

@bizdobetterHi, thank you for reaching out. Oh No! this is not how we want our members to feel. We are more than happy to help you! Please send your name, phone number, and address so we can assist you better. Thanks. SMT

@firstbasciaHi Barbara, we sincerely apologize for the information we gave you turned out to be incorrect. In order for us to assist you better please PM your name, phone number, and address. Thanks. SMT

@waka_paka_Hi Nathan, thank you for the information. Thank you for your feedback. Which department were you trying to reach? We apologize for the difficulty you have experienced. Thanks. SMT

@ibbriteliteHi Becky, thanks for reaching out, we apologize for the lack of communication. Please, Pm your name, phone number, and address so we can assist you better. Thanks. SMT

@cdubneldHi Chuck, we are sorry the technician did not give you this information. We have emailed our business partners with your concerns you will be contacted in 24 business hours. Thanks. SMT

@guinea_wranglerHi Diana, thanks for reaching out. Yes, we do price match with certain stores and only if they can deliver the same time we can. Please tell us more so we can help you. Thanks. SMT

@joseylynchJoseph, we apologize for any confusion. Shop Your Way points cannot be earned on transactions in which Shop Your Way points were used for payment. -SMT

Hi Tammy, we are disappointed to hear about the issues you experienced with the order of your TV! We'd like to look into this and see what we can do to help. Please send us a direct message including your full name, address, phone # and the order #. Thank you!

Hi Justin, we are disappointed to hear you are experiencing issues with the installation of your dryer! Please send us a DM with more detail so we can better assist. Please also confirm your full name, address, phone number, and the order # . Thank you!

Hi Veronica, thanks for reaching out. We are sorry to hear you are experiencing issues with your dishwasher and getting it fixed! Please send us a DM including your full name, address, and phone number so we can look into this. Thank you!-SMT

@mrallornothingWe again apologize for the inconvenience. -SMT

Oh no, Mike! We regret to hear that your scheduled repair was not completed! Per your message it sounds like the tech had to call in sick. We'd like to pull put the account and confirm you have the next available appointment that works with your schedule. To do so, please confirm

@suzzanne_souto on your product. You can contact them directly at 800-253-1301 to schedule service.

@suzzanne_souto as your product is still covered under warranty by the manufacturer, Whirlpool has requested that they arrange for service

@leighaamarieee_Oh no! Were you able to get in contact with our online solutions team regarding a return/exchange?

@ellea91 We are unable to DM due to your privacy settings. However, Dawn will be contacted by our case mgmt team w/in 24 business hrs. Thx!

@DMM0711 We'd like to review - pls DM full name, address, ph#, & order#/sales check#. Thanks!

@c8linvill Caitlin, plz confirm in a direct message, the full name, full street address, phone number, AND order #, thanks. It looks like