to:@idme

Ok I may have to reset the password

Does my phone number have to match the number I originally created ID me account ?

No assistance required. Just change your options to include genders beyond m and f.

Your review team must not exist cause it doesn't take 5months to reactivate a account

It's been months now and still the same answer we will reach out to you soon BS

@idme You have to do better. Your knowledge about communication with deaf clients is lacking. You can verify people with their drivers license and other methods, so the method of communication should be up to the deaf client, not dictated by your employees. @DeafPACT

You've given me that canned response each time. Stop. And investigate your people.

Will send. But I suggest you never say you do not discriminate when you are accused of such by those who experienced it. Just apologize - change your policies - train your staff and just plain stop treating deaf people like doo-doo.

Did that already ! NEXT?

A mishap? You deprived me of the oppty to complete my verification process at the same rate as your other customers who can hear. "Someone will get back to you in a few DAYs". You want me to DM privately so its off this feed. U have my info and my email. You reach out to me.

Or member support I get it yea thanks

Go sift through all the previous stuff on me and get this done IMMEDIATELY

@IDme @IDmeSupport A deaf person has said they experienced discrimination. Don’t tell them you don’t discriminate. THEY experienced discrimination. Whether or not the company policy “allows” discrimination, the employee who was serving Keven discriminated against him . . .

I have contacted your company over a month and a half ago and someone still has not got back to me yet. There is fraud with my account and nobody can help?

Oh the idmesuport ?

Just did