@TeamYouTube why does YouTube kids keep auto disable on my kids new tablet? I have to go into the play store to re-enable it.
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Replying to @seanwyatt993
That seems odd, are you on Android or iOS? Also, let us know if reinstalling the YouTube Kids app helps in fixing the issue!
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Replying to @TeamYouTube
Android 8. I've already tried uninstalling and reinstalling. It will just disappear. I have to go to the play store and it gives me the option to enable or uninstall.
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Replying to @seanwyatt993
Got it. Could you check if there are any pending OS updates on the device? Also, do you see this happening across devices? Keep us posted.
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Replying to @TeamYouTube
this is also happening to the Google Play Movies and TV app. They both keep auto disabling. I can't figure it out.
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Replying to @seanwyatt993
Appreciate the info. Please send a feedback report directly from YouTube with these steps: https://goo.gl/WdI0BK . While every individual report may not get a direct response, we do review everything and use the details to investigate and fix issues.
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I've been looking in the reviews for youtube kids in the Google Play Store and I've seen other complaints of the exact same issue
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