@YouTube can't load anything in YouTube app (android). Video, homepage, my channel, anything doesn't work. Tried force stopping the app.. still no luck.
Over a day since this has started.
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Replying to @scottybbooyy
Have you tried other troubleshooting steps? If you haven't yet, here's a guide to fix issues with specific devices: https://yt.be/help/sWdH If the issue persists, send us a screenshot of the error you see and we'll point you in the right direction. Keep us posted!
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Replying to @TeamYouTube
I get no error.. it just continues to load with the loading circle constantly.
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Replying to @scottybbooyy
That's weird! Make sure that the app is up to date and try clearing the cache: https://yt.be/help/Cko1 . If that still did not work, reinstalling the app usually does the trick. Let us know if that helps.
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Replying to @TeamYouTube
I "uninstalled" via the appstore but this just takes it back a few versions as it's a default app. Ive also gone into settings and disabled the app, then re enabled the app, and then updated the app back to latest version. Still no luck.
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Replying to @scottybbooyy
Sorry to hear you're still having trouble with this – we'd recommend sending a feedback report directly from YouTube, here's how: https://yt.be/help/feedback . Make sure to send from the account experiencing the issue.
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Replying to @TeamYouTube
That button doesnt show in the YouTube app, think that when I disabled the app it caused me to be signed out. Now it wont load so I can sign in.
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Replying to @scottybbooyy
If this is the case, then it's best to try and do it using a different mobile device or on a desktop.
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Okay I'll submit it via my computer. Thank you!
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Replying to @scottybbooyy @TeamYouTube
Hey! I've solved the issue by restarting my phone! How do I mark the feedback I sent as complete?
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