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scottkubie's profile
Scott Kubie
Scott Kubie
Scott Kubie
@scottkubie

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Scott Kubie

@scottkubie

Not here much anymore. I wrote @designerswrite. I publish @uxwritingevents. Chaotic neurotic queer. 🏴‍☠️🤞🏻🏳️‍🌈 Blog: http://kubie.co 

Minneapolis, MN
linktr.ee/scottkubie
Joined March 2008

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    Scott Kubie‏ @scottkubie 19 Feb 2020

    It seems neat and tidy to say that UX writing is all the stuff that isn't "marketing writing", but what's marketing writing, then? Marketing creates expectations about an experience. Expectations contribute heavily to how that experience is, well, experienced.

    10:45 AM - 19 Feb 2020
    • 24 Likes
    • Marie Girard mario ferrer 🌮 Fredrik Matheson Katherine Spivey Emily Barrett Corinne Cordasco-Pak Erin Schroeder Ms.Ćarol Mweberi Bex 👾
    3 replies 0 retweets 24 likes
      1. New conversation
      2. Scott Kubie‏ @scottkubie 19 Feb 2020

        Perfectly sensible to have marketing writers and UX writers, with the former focused on emails and ad copy and the like, and the latter focused on product copy. But please don't perfectly silo them, or pretend marketing content isn't part of the user's experience.

        2 replies 2 retweets 19 likes
        Show this thread
      3. Scott Kubie‏ @scottkubie 19 Feb 2020

        Scott Kubie Retweeted Scott Kubie

        https://twitter.com/scottkubie/status/1103719786381537281?s=20 …

        Scott Kubie added,

        Scott Kubie @scottkubie
        As a starting point, I like to differentiate between Interface content, Product content, and Marketing content. Different people with different skills will be best suited to scope, write, edit, review, and finalize copy in each of these areas. pic.twitter.com/YJ9JcBtsyj
        Show this thread
        1 reply 0 retweets 4 likes
        Show this thread
      4. End of conversation
      1. New conversation
      2. Phil‏ @IdeaMechanic 19 Feb 2020
        Replying to @scottkubie

        As a try: Marketing copy gets one excited and describes the thing. Product copy makes something usable and aids functionality.

        1 reply 0 retweets 2 likes
      3. Scott Kubie‏ @scottkubie 19 Feb 2020
        Replying to @IdeaMechanic

        Breaks down with different messaging strategies and marketing tactics. Zapier comes to mind as big company with tons of marketing that helps people use the product, for instance. Evernote was (is?) big on this, too.

        1 reply 0 retweets 1 like
      4. Show replies
      1. New conversation
      2. Vinish Garg‏ @vingar 19 Feb 2020
        Replying to @scottkubie

        Well, marketing copy is like the wedding ring a minute before it is exchanged, and product copy is the ring actually worn in the finger. So, it is the journey from the promise to actually feeling it.

        1 reply 0 retweets 0 likes
      3. Scott Kubie‏ @scottkubie 19 Feb 2020
        Replying to @vingar

        I get what you’re saying. Respectfully, I think these kinds of metaphors made more sense in the 1800s with the Sears catalog. They don’t work as well when you factor in things like: freemium apps, “basic plans” in SaaS products, whatever the model is for the free Slack plan, etc.

        0 replies 0 retweets 0 likes
      4. End of conversation

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