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Prikvačeni tweet
Ever wonder if you can Dropbox a file to a friend in ECCC? (You can!) If you can use Slack at DND? (You can’t!) Find out here! https://isthisblockedinmydepartment.ca/
#GCdigitalPrikaži ovu nitHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Sean Boots proslijedio/la je Tweet
Strong agreement. Make it routine.
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Sean Boots proslijedio/la je Tweet
"It's not about time to market. It's about time to feedback. We need to make sure that our solution actually meets the needs of the [citizens]" From talk by
@schwartz_cio at breakfast organized by@dpi_canada#GCDigital More on#digitaltransformation found in War & Peace & ITPrikaži ovu nitHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Sean Boots proslijedio/la je Tweet
During discussions of deploying to production during a demo at work "If you are afraid of something, you should do it more often" -
@schwartz_cio at@dpi_canada breakfast event#GCDigitalHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Sean Boots proslijedio/la je Tweet
In Jan 2018, I set goal to email someone 1x a week to tell them how I liked a book or article. I sent my 100th note today. It is one of my favorite things. Next time you read something interesting, useful, or thought-provoking, why not tell the author?
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Sean Boots proslijedio/la je Tweet
Okay, I'm going to stir the pot a bit: UX design is a skill, not a role, not a department, not a team. Our goal is to produce and deliver software, not to design it. We can design 'till we're green, but if we don't build, we have nothing. 1/5
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Sean Boots proslijedio/la je Tweet
Hey public sector: don't get dependent on big contracts with private tech companies with big connections to do public work.
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Sean Boots proslijedio/la je Tweet
(True, the caucuses are not government and its software is not government software, but it’s a timely example and also this is a distinction that’s basically lost on the general public.)
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Sean Boots proslijedio/la je Tweet
Now the narrative is that the Iowa caucuses are broken. (Which, I mean, they *are*, but not in the ways that this narrative is about.) Apple, Microsoft, and Google have taught people to have suitably high expectations for tech. Government can and must meet these standards.
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Sean Boots proslijedio/la je Tweet
Did the Iowa caucuses work, in terms of doing the thing that the Iowa Democratic Party intended them to do? Looks like it! But it doesn’t matter because the tech was broken. It would have worked way better with a phone bank and results called in — old-school tech.
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Sean Boots proslijedio/la je Tweet
Public faith in government has eroded in the US, in part because we have a political party that is premised on the idea that all government is bad, but in part it’s because the tech intermediation is ancient and broken. We need to fix that software for gov’t to work for people.
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Sean Boots proslijedio/la je Tweet
Many public interactions with government are intermediated by software, either directly (renewing your driver’s license online) or indirectly (the software used by Medicaid call center workers). That software is usually bad or broken. This leads people to believe gov’t is broken.
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Sean Boots proslijedio/la je Tweet
A fantastic thread about the foundation of the
#IowaCaucus app situation. Many of us have been yammering on about the issues w/the product, but of course... the *real* problems are systemic. The tech itself is rarely the problem—it’s largely people, process & policy.https://twitter.com/rabble/status/1224820389387223041 …Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Sean Boots proslijedio/la je Tweet
There is a very relatable and easily accessible case study here on the need for good design, thorough user testing, and investing in in-house tech talent for the next President of the United States. This should be in the Day 1 briefing materials.https://www.nytimes.com/2020/02/04/us/politics/iowa-caucus-shadow-app.html …
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Sean Boots proslijedio/la je Tweet
I’ve led digital service teams for two governments and some days you justhttps://twitter.com/ysaw/status/1224561186605125632 …
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Sean Boots proslijedio/la je Tweet
This thread.
@ae_clarke I agree. One of the pillars of our approaches has to be starting at the university level. HMW use a multidisciplinary approach to creating new public servants that understand and champion Internet-era approaches to policy making!https://twitter.com/ae_clarke/status/1224760769457336321 …Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi -
Sean Boots proslijedio/la je Tweet
This. And assuming that the policy tradition in gov won't change quickly (or ever, given sticky legacies), then this is where we start to the very real limits of "digital transformation". It's also why people in my world need to rethink what they teach future policy analysts.https://twitter.com/supergovernance/status/1224750683141877760 …
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Sean Boots proslijedio/la je Tweet
I would very much like this to not be true, but it’s extremely likely that this is what’s going to happen.
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Sean Boots proslijedio/la je Tweet
Just FYI for those of you who don’t work in government technology: The Census has seriously fucked up its software development, wouldn’t let anyone help fix it (we tried!),and is likely going to fail to get an accurate count of the population, forcing us to reuse 2010 numbers.https://twitter.com/randy22401/status/1224562809062772736 …
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Sean Boots proslijedio/la je Tweet
Whong’s Law in action
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Sean Boots proslijedio/la je Tweet
The new system will be different...https://twitter.com/mheadd/status/1224683740363882497 …
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