A slide I have on my wall (apologies, source forgotten): If you take a thing that's broken and make it digital, you'll have a broken digital thing.
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Worse. You'll have a broken digital thing that can never change because everyone assumes that changing the system will now cost tens or hundreds of millions of dollars. And often they are right.
- Još 1 odgovor
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I’m on it
Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi
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bad policy eats good tech for lunch
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Sometimes bad tech can...
Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi
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Agree. Also good tech can’t solve bad processes. Often times the process changes can be made without law/regulation changes. Having the right culture in place is needed to enable the good process changes.
#CXCAPGoalHvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi
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or bad worflows.
Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi
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And can actually make it worse by masking the real issues that need to get solved. So often the problem needs to be reframed to get to real results.
Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi
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Might I also add nor can it fix incompetence...
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Čini se da učitavanje traje već neko vrijeme.
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