1/ An unpopular point of view: many enterprise "AI products" and "machine intelligence" products built today have limited appeal or impact
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3/ ...but many enterprise "functions" or "intelligence" companies on the map haven't moved the needle, relative to other business tech
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4/ 99% of companies will say O365/Gsuite migration or AWS has a bigger impact on their businesses
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5/ AI-washing doesn't count. The reason co's adopt Salesforce isn't Einstein, it's configurable workflows, ecosystem and GTM dominance
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That's because Einstein isn't really a "thing", it's just marketing.
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you said it, not me
ouch. I totally agree about processes being more important than AI, but enterprise AI is very new. Same could have been said about cloud ...
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its a dirty little secret coming from an ex-SAP person 😉