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sarahmei's profile
Sarah Mei
Sarah Mei
Sarah Mei
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@sarahmei

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Sarah MeiVerified account

@sarahmei

Software engineer & founder of @RailsBridge and @LivableCode. Currently stirring the pot at @SalesforceUX. She/her. ✨Twitter at the speed of parenting✨

San Francisco, CA
sarahmei.com
Joined March 2008

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    1. Sarah Mei‏Verified account @sarahmei Jan 30
      • Report Tweet

      So where does communication skill come into all this, you might ask? Is this another rambling thread that took an unexpected turn into philosophy and isn’t coming back? (I mean, that’s a fair cop. I do a lot of those.)

      1 reply 1 retweet 79 likes
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    2. Sarah Mei‏Verified account @sarahmei Jan 30
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      Well, let’s say I’ve convinced you that you need to do those small, opportunistic refactorings. You’re all in! You’re ready to work through the discomfort of introducing deliberate inconsistency in the name of improvement over time! Fantastic! HOW do you do that?

      3 replies 3 retweets 71 likes
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    3. Sarah Mei‏Verified account @sarahmei Jan 30
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      Remember, there were TWO problems that got you here - organizational pressure to forego refactoring, and a feeling that refactoring can only be done when you have time to do it all at once. At this point, we’ve only fixed the easier problem.

      1 reply 3 retweets 86 likes
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    4. Sarah Mei‏Verified account @sarahmei Jan 30
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      There are many in the Software Development Thoughtleadership Corps™️ who take an individual, moralistic approach to organizational pressure. “It’s your job as a professional!” they say. “Just write good code! If they push back, just tell them ‘that’s not how I work!’”

      3 replies 8 retweets 103 likes
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    5. Sarah Mei‏Verified account @sarahmei Jan 31
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      This, of course, is horrible advice that comes from a place of extreme privilege. It does _occasionally_ work for white dudes. For most of us, though, if we tried it, we’d be labeled “difficult” or “naïve” and eventually managed out via tepid performance reviews.

      13 replies 9 retweets 190 likes
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    6. Sarah Mei‏Verified account @sarahmei Jan 31
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      And besides, even if the organization capitulates based on your ability to defend the moral high ground - it doesn’t actually fix the root issue.

      2 replies 2 retweets 58 likes
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    7. Sarah Mei‏Verified account @sarahmei Jan 31
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      To actually fix it, you need to negotiate with the individuals who are applying the pressure. You need to understand THEIR incentives, and align your desired changes with those. You don’t want begrudging acceptance. You want enthusiastic buy-in.

      4 replies 12 retweets 152 likes
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    8. Sarah Mei‏Verified account @sarahmei Jan 31
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      If you can’t get that, then it’s highly unlikely that your hoarded codebase will ever improve. Your ability to write good code is thus quite literally constrained by your ability to communicate with other humans.

      2 replies 8 retweets 97 likes
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    9. Sarah Mei‏Verified account @sarahmei Jan 31
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      It’s not as impossible as it sounds. On the surface it might look like your manager’s desires (i.e. for you finish features faster by skipping the small refactorings) are diametrically opposed to yours.

      1 reply 1 retweet 47 likes
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    10. Sarah Mei‏Verified account @sarahmei Jan 31
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      But there’s almost always a win-win in there SOMEWHERE. You can start by trying to understand what is driving that desire for them. It might not be what you think.

      2 replies 1 retweet 53 likes
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      Sarah Mei‏Verified account @sarahmei Jan 31
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      It could be pressure from above, or a positive reputation that they want to preserve, or that they really need their full bonus this year because they already put a nonrefundable down payment on a swimming pool.😅

      12:31 AM - 31 Jan 2019 from San Francisco, CA
      • 1 Retweet
      • 55 Likes
      • Tim Lai 🐬🦇 Joyce, Here Comes Trouble mxu Brin 🌹 Solomon Fenneladon Privacyasaurus Aurorateratops 🦕🕵 Mike Post Jerod Pathetic Guru Faiza Yousuf
      3 replies 1 retweet 55 likes
        1. New conversation
        2. Sarah Mei‏Verified account @sarahmei Jan 31
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          Humans are complicated systems. They operate under a constantly- shifting set of motivations - many of which they are not consciously aware of. But as you improve your communication skills (by doing it badly at first), you start to get a sense of what works for different people.

          1 reply 9 retweets 82 likes
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        3. Sarah Mei‏Verified account @sarahmei Jan 31
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          No matter how you approach it - by staking out the moral high ground, negotiation, subterfuge, or some combination - changing the incentives you operate under, and the habits those incentives create, is HARD. And sometimes it’s not possible.

          3 replies 1 retweet 56 likes
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        4. Sarah Mei‏Verified account @sarahmei Jan 31
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          Or at least, it might not possible for you to achieve, with your current level of communication skill.

          1 reply 1 retweet 38 likes
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        5. Sarah Mei‏Verified account @sarahmei Jan 31
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          Either way - notice what’s limiting your ability to write good code. It is NOT: - knowledge of the latest framework - how fast your tests run - your own weak moral fiber - your manager, PM, or CEO It IS: - how well you understand & work with people

          8 replies 49 retweets 208 likes
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        6. Sarah Mei‏Verified account @sarahmei Jan 31
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          One important note here is that people who are _not_ in the demographic majority need much better communication skills to achieve the same results, vs people who are in the majority.

          1 reply 11 retweets 91 likes
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        7. Sarah Mei‏Verified account @sarahmei Jan 31
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          This is a large part of what discouraged me, early in my career - that I couldn’t be blunt like my male peers, because it didn’t land the same way. To be effective, I had to put a lot of calories into learning how to people, while the guys spent those calories learning new tech.

          5 replies 18 retweets 124 likes
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        8. Sarah Mei‏Verified account @sarahmei Jan 31
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          But here we are 20 years later, and it sure seems like my investment has paid off better than learning Java applet development.pic.twitter.com/wxUZYmewIg

          5 replies 12 retweets 167 likes
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        9. Sarah Mei‏Verified account @sarahmei Jan 31
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          pic.twitter.com/1Du6cyfvPv

          5 replies 0 retweets 47 likes
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        10. End of conversation
        1. Mike Post‏ @PostTweetism Jan 31
          • Report Tweet
          Replying to @sarahmei

          My problem in this negotiating with management through empathy phase, is that I get really negative when I learn their motivation is solely tied to their bonus 😞 I hit a wall there and see it as hopeless.

          0 replies 0 retweets 0 likes
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        1. James A Rosen‏ @jamesarosen Jan 31
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          Replying to @sarahmei

          HBR has a great and relevant article — not on refactoring, but on selling. If you’re willing to really talk honestly with stakeholders, you might find innovative ways to align incentives.https://hbr.org/2014/03/tiebreaker-selling …

          0 replies 0 retweets 0 likes
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