I was really surprised to see so few people acknowledging that a brand, in the same breath as saying "think about the person behind the account", sent a snarky reply to a random woman and then didn't even delete the tweet when it started to literally trendhttps://www.newstatesman.com/science-tech/social-media/2020/02/yorkshire-tea-viral-clapback-shows-danger-celebrating-brands-sue-youre-shouting …
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This woman was being called some horrific stuff, every hour, for DAYS. And while yes, you can argue that she shouldn't have been ranting at a brand, that brand will always hold 100x more power than an unknown woman onlinehttps://www.newstatesman.com/science-tech/social-media/2020/02/yorkshire-tea-viral-clapback-shows-danger-celebrating-brands-sue-youre-shouting …
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I don't like the idea of a brand inviting this kind of pressure onto individuals, but I also don't like the idea that people can just go online and say what they like without repercussions because they're talking to a brand. It's a weird catch-22 for sure
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I just think that, ultimately, a brand will always hold 100x more power than a person whose unknown and has like 2k followers
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This is an absolutely brilliant bit of journalism. The right side of balance and very thought-provoking. It's also fascinating how people, even who want to be fair and balanced can also become bullies. I'll hold my hand up and suggest I've done this before.
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Thank you so much, this is incredibly kind!
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A brilliant article Sarah- you made me see things very differently and I’m afraid that I too am guilty of making pithy throwaway comments on twitter that could be hurtful to others.
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Ah Nishat thank you!
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yay great piece about a horrid wee trend
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oh man cheers!
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