Blimey, I don't know if the same issue but I remember @matthewchampion reporting cracked accounts for sale as far back as 2016. Shocking this hasn't been sorted...
OKAY: Last week, I had money stolen via my Deliveroo account. And it unearthed a mountain of alleged fraudulent charges that could mean the company is liable to GDPR fines in the millionshttps://www.newstatesman.com/science-tech/security/2019/01/deliveroo-users-are-getting-defrauded-and-it-could-be-fined-millions …
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Yes! I think crucially, even if it's not a breach of GDPR, it's just insanely bad customer service that seems to be neglecting long-standing major issues?
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That seems a tenuous connection to make, there is nothing there to suggest that Deliveroo have suffered a data breach or stored data insecurely. This seems to fraudsters successfully logging in with credentials harvested from data breaches elsewhere.
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Why don't they make you re-enter card details if you add a new address (like Amazon)? And handle fraud reports properly?
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I had the same thing last year. Someone went on an £84 burger ordering spree across north London. Deliveroo were very unhelpful.
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I like how their logo looks a bit like they’re flicking the vs
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This is so so sweet to see after watching your exasperated tweeting to them last week!
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