Hey @DeliverooHelp loved it when I had my bank account drained by fraudulent charges last night! Especially loved when your customer service reps a) sent an email TO THE FRAUDSTERS instead of me about these charges and b) told me I might not even hear from you guys til Wednesday!
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These people have my home address thanks to your poor security! I shouldn't have to wait even longer than today to find out what's happening with my money that has literally been stolen.
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Sarah Manavis Retweeted
Not to be all "here's a take" but: this is not a new problem for Deliveroo. And I would recommend that, if you have an account, you check to make sure your card details haven't been autosaved because people are reporting that happening as well https://twitter.com/thesahilshah/status/1086289512999895040 …
Sarah Manavis added,
This Tweet is unavailable.1 reply 2 retweets 17 likesShow this thread -
Sarah Manavis Retweeted Deliveroo Help
Another weird thing to do is to request I DM and then ignore that DM for half an hourhttps://twitter.com/DeliverooHelp/status/1086287052151377920 …
Sarah Manavis added,
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Sarah Manavis Retweeted Matt Antos-Lewis
still no reply and READ THIS!!!https://twitter.com/thebowseat/status/1086297441740173313 …
Sarah Manavis added,
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Hey
@Deliveroo your help account asked me to DM them and it's been nearly an hour and I've had no reply! Maybe you could actually reply to my messages when you literally request them?2 replies 0 retweets 9 likesShow this thread -
Very normal way to speak to someone your company has defraudedpic.twitter.com/dpj8Juzxvx
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Lol if I have any GDPR lawyers/experts on here, please DM me!
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Replying to @OpheliaBottom @sarahmanavis
@sarahmanavis Did Deliveroo respond? Happy to chat about reporting this through DM.1 reply 0 retweets 1 like - 1 more reply
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