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sarahmanavis's profile
Sarah Manavis
Sarah Manavis
Sarah Manavis
Verified account
@sarahmanavis

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Sarah ManavisVerified account

@sarahmanavis

Digital Culture Writer @newstatesman. I write about people and the internet. It’s muh-NAH-viss (like m’lady). http://instagram.com/sarahmanavis 

London via Ohio
sarahmanavis.com
Joined July 2010

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    1. Sarah Manavis‏Verified account @sarahmanavis 18 Jan 2019

      Hey @DeliverooHelp loved it when I had my bank account drained by fraudulent charges last night! Especially loved when your customer service reps a) sent an email TO THE FRAUDSTERS instead of me about these charges and b) told me I might not even hear from you guys til Wednesday!

      19 replies 29 retweets 84 likes
      Show this thread
    2. Sarah Manavis‏Verified account @sarahmanavis 18 Jan 2019

      These people have my home address thanks to your poor security! I shouldn't have to wait even longer than today to find out what's happening with my money that has literally been stolen.

      1 reply 0 retweets 19 likes
      Show this thread
    3. Sarah Manavis‏Verified account @sarahmanavis 18 Jan 2019

      Sarah Manavis Retweeted

      Not to be all "here's a take" but: this is not a new problem for Deliveroo. And I would recommend that, if you have an account, you check to make sure your card details haven't been autosaved because people are reporting that happening as well https://twitter.com/thesahilshah/status/1086289512999895040 …

      Sarah Manavis added,

      This Tweet is unavailable.
      1 reply 2 retweets 17 likes
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    4. Sarah Manavis‏Verified account @sarahmanavis 18 Jan 2019

      Sarah Manavis Retweeted Deliveroo Help

      Another weird thing to do is to request I DM and then ignore that DM for half an hourhttps://twitter.com/DeliverooHelp/status/1086287052151377920 …

      Sarah Manavis added,

      Deliveroo HelpVerified account @DeliverooHelp
      Replying to @sarahmanavis
      This is concerning to hear, Sarah. Please jump onto our Live Chat 💬 or DM 📨 us your account email so we can further look into this.
      4 replies 0 retweets 16 likes
      Show this thread
    5. Sarah Manavis‏Verified account @sarahmanavis 18 Jan 2019

      Sarah Manavis Retweeted Matt Antos-Lewis

      still no reply and READ THIS!!!https://twitter.com/thebowseat/status/1086297441740173313 …

      Sarah Manavis added,

      Matt Antos-Lewis @thebowseat
      Replying to @sarahmanavis @DeliverooHelp
      Friend of mine had £3,5000 worth of orders made on his account this week, with all the food being sent to a hotel room address. @Deliveroo offered him £40 credit as a gesture.
      1 reply 0 retweets 12 likes
      Show this thread
    6. Sarah Manavis‏Verified account @sarahmanavis 18 Jan 2019

      Hey @Deliveroo your help account asked me to DM them and it's been nearly an hour and I've had no reply! Maybe you could actually reply to my messages when you literally request them?

      2 replies 0 retweets 9 likes
      Show this thread
    7. Sarah Manavis‏Verified account @sarahmanavis 18 Jan 2019

      Very normal way to speak to someone your company has defraudedpic.twitter.com/dpj8Juzxvx

      4 replies 1 retweet 15 likes
      Show this thread
    8. Tracy King‏Verified account @tkingdot 18 Jan 2019
      Replying to @sarahmanavis

      Wtf

      1 reply 0 retweets 0 likes
    9. Sarah Manavis‏Verified account @sarahmanavis 18 Jan 2019
      Replying to @tkingdot

      yuuuup, super fun friday for me!

      1 reply 0 retweets 0 likes
      Sarah Manavis‏Verified account @sarahmanavis 18 Jan 2019
      Replying to @sarahmanavis @tkingdot

      me last night to my bf: yeah i'm super broke atm, literally filling my shoes with cotton pads because i can't afford to replace the destroyed insoles deliveroo: you wanna see *BROKE*?

      9:30 AM - 18 Jan 2019
      1 reply 0 retweets 0 likes
        1. New conversation
        1. Tracy King‏Verified account @tkingdot 18 Jan 2019
          Replying to @sarahmanavis

          Will it take a long time to get your money back?

          1 reply 0 retweets 1 like
        2. Sarah Manavis‏Verified account @sarahmanavis 18 Jan 2019
          Replying to @tkingdot

          they haven't said at all. they said i might not even hear about what's happening until WEDNESDAY

          1 reply 0 retweets 1 like
        3. 1 more reply

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