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sarahkliff's profile
Sarah Kliff
Sarah Kliff
Sarah Kliff
Verified account
@sarahkliff

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Sarah KliffVerified account

@sarahkliff

Senior Policy Correspondent @voxdotcom. Running a year-long project on emergency room billing. Help out by sharing your bill!

Washington, DC
erbills.vox.com
Joined January 2009

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    Sarah Kliff‏Verified account @sarahkliff 30 May 2014

    Health care hive mind: What’s the best research on the relationship between patient satisfaction and outcomes?

    10:06 AM - 30 May 2014
    • 3 Retweets
    • 6 Likes
    • Alpha Vein Clinic Madhu⚕️Singh John B. Bulger Ty Katie Bo Williams Blaine Hashimoto Ari Friedman Brendon Shank Kristin H Rosengren
    13 replies 3 retweets 6 likes
      1. New conversation
      2. ckb11‏ @ckb11 30 May 2014
        Replying to @sarahkliff

        @sarahkliff I'll look through my resources, I concentrated more on patient satisfaction and access in previous research. May be overlap.

        1 reply 0 retweets 0 likes
      3. ckb11‏ @ckb11 30 May 2014
        Replying to @ckb11

        @sarahkliff This article from NEJM writes on the subject and has a good list of references. http://www.nejm.org/doi/full/10.1056/NEJMp1211775 …

        1 reply 1 retweet 0 likes
      4. Sarah Kliff‏Verified account @sarahkliff 30 May 2014
        Replying to @ckb11

        @ckb11 Awesome thanks!

        0 replies 0 retweets 0 likes
      5. End of conversation
      1. New conversation
      2. Darius Tahir‏ @dariustahir 30 May 2014
        Replying to @sarahkliff

        @sarahkliff hasn't @ashishkjha done a lot of research in this area?

        1 reply 0 retweets 0 likes
      3. Ashish K. Jha‏ @ashishkjha 30 May 2014
        Replying to @dariustahir

        @sarahkliff we've done lots on this (more coming out soon). Main @NEJM paper. http://www.nejm.org/doi/full/10.1056/NEJMsa0804116 … Happy to chat if useful. @dariustahir

        1 reply 1 retweet 1 like
      4. borborygmi‏ @nickgenes 30 May 2014
        Replying to @ashishkjha

        Let's not forget this paper, that linked higher patient satisfaction with higher mortality http://www.ncbi.nlm.nih.gov/pubmed/22331982  @ashishkjha @sarahkliff

        1 reply 2 retweets 1 like
      5. Michael Chary‏ @macacharya 31 May 2014
        Replying to @nickgenes

        @nickgenes @ashishkjha @sarahkliff lest we smugly let it die prematurely #symbolic

        0 replies 0 retweets 1 like
      6. End of conversation
      1. Matt Cybulsky‏ @cybulsky 30 May 2014
        Replying to @sarahkliff

        @sarahkliff http://archinte.jamanetwork.com/article.aspx?articleid=1108766 … there you are.

        0 replies 1 retweet 1 like
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      1. Austin Frakt‏Verified account @afrakt 30 May 2014
        Replying to @sarahkliff

        @sarahkliff TIE has some posts about how consumers are sensitive to satisfaction but not clinical performance.

        0 replies 1 retweet 0 likes
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      1. Jordon Cloud Rahmil‏ @jordoncloud 30 May 2014
        Replying to @sarahkliff

        @sarahkliff This: http://www.nejm.org/doi/full/10.1056/NEJMsa0804116 … or this: http://www.ncbi.nlm.nih.gov/pubmed/18219252  Are you looking for an expert source on this?

        0 replies 1 retweet 0 likes
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      1. kkm‏ @KatenNP 30 May 2014
        Replying to @sarahkliff

        @sarahkliff I thought I read recently that outcomes are often poorer with higher satisfaction scores? with in patients?

        0 replies 0 retweets 1 like
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      1. Matt Cybulsky‏ @cybulsky 30 May 2014
        Replying to @sarahkliff

        @sarahkliff JAMA did one a few years ago with Medicare populations but the data suggested higher satisfaction = increased mortality

        0 replies 1 retweet 0 likes
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      1. Nico Lewine‏ @Nico_Lewine 30 May 2014
        Replying to @sarahkliff

        @sarahkliff higher satisfaction <--> higher mortality http://archinte.jamanetwork.com/article.aspx?articleid=1108766 …

        0 replies 0 retweets 0 likes
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      1. PP‏ @PurportedPundit 30 May 2014
        Replying to @sarahkliff

        @sarahkliff czarina kliff, comradeezra will tell you that anything dear leader wishes is the patient's satisfaction @aagave

        0 replies 0 retweets 0 likes
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      1. Emily Moore‏ @emhmoore 30 May 2014
        Replying to @sarahkliff

        @sarahkliff Becker just published study analyzing CA hospital outcomes w/pt satisfaction & plans to expand analyses http://ow.ly/xrIw4 

        0 replies 0 retweets 0 likes
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      1. Ryan McNeill‏ @McNeill_Tweets 30 May 2014
        Replying to @sarahkliff

        @sarahkliff be interesting to do analysis comparing satisfaction measures vs PSI outcomes. Especially if PSI done with all payers.

        0 replies 0 retweets 0 likes
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      1. Aaron E. Carroll‏Verified account @aaronecarroll 30 May 2014
        Replying to @sarahkliff

        @sarahkliff depends on how you define satisfaction. Good evidence pt/doc relationship helps. But survey satisfaction sometimes backfires.

        0 replies 0 retweets 0 likes
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      1. Matt Cybulsky‏ @cybulsky 30 May 2014
        Replying to @sarahkliff

        @sarahkliff The UC Davis authors posit that satisfied patients have a higher mortality rate because they receive more discretionary services

        0 replies 0 retweets 0 likes
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